(800) 658-6899
  • Privacy & Policy Notice

    Refund Policy

    Currently, no refund will be granted nor returned due to a significantly high business cost and expense have been incurred by mentor national, inc. However, if you wish to cancel or discontinue mentor national membership, you may call (800) 658-6899 or sent email to info@mentornational.com, our customer service representatives are happy to assist your request.

    Delivery Policy

    Once the “buyer” purchased our products at our website or mobile application, mentor national customer service representatives will start to process your request. After one business day, “mentees” or “members” will receive initial contacts from mentor national staff via but not limited to: phone call, email and wechat.

    Privacy Policy

    Website visitors--the mentornational.com website is owned by mentor national, inc., which is organized under the laws of the state of georgia (“mentor national,” “we,” “us,” “our”).

    information we collect--like most website operators, mentor national collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Mentor national’s purpose in collecting non-personally identifying information is to better understand how mentor national’s visitors use its website. From time to time, mentor national may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

    Mentor national also collects potentially personally-identifying information like internet protocol (ip) addresses for logged in users and for users leaving comments on our blog. Mentor national only discloses logged in user and commenter ip addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter ip addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

    Cookies--a cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Mentor national uses cookies to help mentor national identify and track visitors, their usage of mentor national website, and their website access preferences. Mentor national visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using mentor national’s website, with the drawback that certain features of the mentor national website may not function properly without the aid of cookies.

    Aggregated statistics--mentor national may collect statistics about the behavior of visitors to its website. Mentor national may display this information publicly or provide it to others. However, mentor national does not disclose personally-identifying information other than as described below.

    Gathering of personally-identifying information--certain visitors to mentor national’s website choose to interact with mentor national in ways that require mentor national to gather personally-identifying information. The amount and type of information that mentor national gathers depends on the nature of the interaction. For example, we ask visitors who sign up to provide a username and email address. Those who engage in transactions with mentor national are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, mentor national collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with mentor national. Mentor national does not disclose personally-identifying information other than as described below. Visitors may refuse to supply personally-identifying information, with the understanding that it may prevent them from engaging in certain website-related activities.

    Protection of certain personally-identifying information--mentor national discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and legally affiliated organizations that (i) need to know that information in order to process it on mentor national’s behalf or to provide services available at mentor national’s website, and (ii) that have agreed not to disclose it to others, and to registered users who purchase or provide services available at mentor national’s website. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using mentor national’s website, you consent to the transfer of such information to them. Mentor national will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its registered users, employees, contractors and affiliated organizations, as described above, mentor national discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, or other governmental request, or when mentor national believes in good faith that disclosure is reasonably necessary to protect the property or rights of mentor national, third parties, or the public at large. If you are a registered user of a mentor national website and have supplied your email address, mentor national may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with mentor national and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Mentor national takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

    Access to personal information--if your personal information changes, or if you no longer desire our service, you may correct it, amend it, or delete inaccuracies by making the change on our member information page or by emailing us at info@mentornational.com. We will respond to your access request within 30 days. We will retain your information (including geo-location) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@mentornational.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

    Privacy policy changes--although most changes are likely to be minor, mentor national may change its privacy policy from time to time, and in mentor national’s sole discretion. When we make a change, we will update the “last updated” date to reflect the date of change. Your continued use of this site after any change in this privacy policy will constitute your acceptance of such change.

    Contact us--please send your questions and comments about our privacy policy to us at info@mentornational.com.

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